Return Policy

Welcome to TempleNeeds.com! We strive to provide our customers with the best shopping experience possible. Please review our return policy carefully to understand the conditions under which returns will be accepted.

General Return Conditions

  1. Return Eligibility

    • Items must be returned within 30 days from the date of delivery.
    • Items must be unused, unopened, and in their original packaging.
    • Items must be in the same condition as received.
  2. Non-Returnable Items

    • Any item that has been used, opened, or damaged by the customer.
    • Items that have been personalized or customized.
    • Items that are marked as final sale or non-returnable at the time of purchase.
  3. Damaged or Defective Items

    • If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery to report the issue.
    • We may request photos of the damaged or defective item for verification.
    • Damaged or defective items will be replaced or refunded at our discretion.

Return Process

  1. Initiating a Return

    • To initiate a return, please contact our customer service team at [insert customer service email or phone number] with your order number and reason for the return.
    • Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
  2. Shipping Returns

    • You are responsible for the cost of return shipping unless the item is defective or damaged.
    • We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
  3. Processing Returns

    • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your return.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number of days] days.

Important Notes

  • Returns without an RMA number will not be accepted.
  • We do not accept returns for items that are broken or have had their seals opened.
  • Original shipping and handling charges are non-refundable.
  • We reserve the right to refuse returns that do not meet our policy requirements.

Thank you for shopping with TempleNeeds.com. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

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