Templeneeds.com Cancellation Policy

1. Order Cancellation Before Shipping

• Customers can cancel their orders at any time before the order has been shipped.
• To cancel an order, please contact our customer support team as soon as possible with your order number and reason for cancellation.

2. Cancellation of Shipped Orders

• If your order has already been shipped, it cannot be canceled. However, you may return the item following our refund policy once it has been delivered.

3. Cancellation of Non-Opened, Unused, and Undamaged Products

• If you receive your order and it is unopened, unused, and undamaged, you may request a cancellation and return within 7 working days of receiving the item.
• The item must be in its original packaging and in resellable condition.
• To initiate a return, please contact our customer support team for instructions.

4. Return Shipping for Canceled Orders

• For canceled orders that have already been shipped, customers are responsible for the cost of return shipping unless the item received was incorrect or damaged.

5. Refund Process for Canceled Orders

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7 working days.
• Refunds will be issued to the original payment method used during the purchase.

6. Contact Information

• For any questions or to request a cancellation, please contact our customer service team at [insert contact email or phone number].

By following these guidelines, we aim to make the cancellation process straightforward and hassle-free for our customers.